GDPR
Privacy Policy
MainBrain A/S DK25186893 is the data controller for the information we collect about you, and we ensure that your personal data is processed in accordance with the law.
We take your data protection seriously and have therefore adopted this privacy policy, which tells you how we process your data.
Contact information
If you wish to contact us regarding our processing of your personal data, you can do so
at: Address:
Center Boulevard 9 | Entrance 7, 2300 Copenhagen S Mail: info@mainbrain.dk Tel: +45 70 25 12 01
Processing of personal data
Personal information is all kinds of information that can be attributed to you to one extent or another. If you do not want us to process this information, it may be problematic to maintain and fulfill any agreements entered into.
Processing of personal data
In order to be a customer with us, it is necessary that we collect the following personal data about you:
- Company information: Company name, CVR number, address, email address, telephone number
- Employee information: Name of contact person in the company, email address, telephone number
Personal information about customers is collected for the following purposes:
- Possible future cooperation or purchase transaction
- Administration of your relationship with us
- Sending newsletter
This information is collected based on the following legal basis:
- Consent
- Balancing of interests
The information is kept for the period of time permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background for storage. Typically, information regarding customers will be deleted after there has been no contact with the customer for 5 years.
Customers
In order to be a customer with us, it is necessary for us to collect the following information about you:
- Company information: Company name, CVR number, address, email address, telephone number
- Employee information: Name of contact person in the company, email address, telephone number
- IP addresses of devices under our service
- Device information, serial number, device type, update status
Personal information about customers is collected for the following purposes:
- To remedy the customer's problem or wish
- To be able to service our customers with the agreements and obligations we have
- Ongoing maintenance of customers' hardware and Cloud solutions
- Sending newsletter
- Inform about safety
This information is collected based on the following legal basis:
- Consent between customer and MainBrain A/S
- Fulfillment of contract
- Legal obligation
The information is kept for the period of time permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background for storage. Typically, information regarding customers will be deleted after there has been no contact with the customer for 5 years.
Suppliers and business partners
In order to be a supplier and business partner with us, it is necessary that we collect the following personal data about you:
- Company information: Company name, CVR number, address, email address, telephone number
- Employee information: Name of contact person in the company, email address, telephone number
Personal information about suppliers and business partners is collected for the following purposes:
- Processing of our purchases/services
- Administration of your relationship with us
This information is collected based on the following legal basis:
- Consent between supplier, customer and MainBrain A/S
- Fulfillment of contract
- Legal obligation
The information is kept for the period of time permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background for storage. Typically, information regarding suppliers will be deleted after the end of the warranty and complaints on any products.
Job applicants
On receipt of the application and attachments, the submitted material is read by the relevant manager with the aim of being able to answer and assess the content in relation to a defined job. Our legal basis for processing your application is balancing of interests.
The application and attachments are shared internally with relevant people in the recruitment process and are not passed on to others outside the company.
The application and attachments are saved until the right candidate is found and the recruitment process is completed. The application and attachments will then be deleted.
In the case of unsolicited applications, the application and attachments are stored for a maximum of 6 months, after which they are deleted.
If the application and attachments are stored for more than 6 months, separate consent is obtained from the candidate.
Your consent is voluntary and you can withdraw it at any time by contacting us. Use the contact details above if you would like further information.
Other information about treatment
Safety
We have taken appropriate technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.
Data minimization
We only collect, process and store the personal data that is necessary in relation to fulfilling our stated purposes. In addition, the type of data that is necessary to collect and store for our business operations may be determined by law. The type and extent of the personal data we process may also be determined by the need to fulfill a contract or other legal obligation.
Data is kept up to date
As our service depends on your data being correct and up-to-date, we ask that you inform us of any relevant changes to your data. You can use the contact details above to notify us of your changes, and we will ensure that your personal data is updated. If we ourselves become aware that the data is incorrect, we will update the information and notify you of this.
Disclosure of information
We use a number of third parties for storing and processing data – including suppliers of IT solutions, backup and bookkeeping. These only process information on our behalf and may not use it for their own purposes. In relevant cases, data is passed on to banks and debt collectors.
We only use data processors in the EU or secure third countries, as well as companies in countries that can provide your information with sufficient protection. As data processors in countries outside the EU, Addigy, Autotask, Cloudfinder, Mailchimp and Facebook (data from our Facebook page) are used, which is a member of US Privacy Shield.